Frequently Asked Questions
Answers to all your questions about 77abg
Find detailed answers about deposits, withdrawals, live dealer games, account verification, and much more on this page — in plain, easy-to-understand language.
Your questions, our answers
Welcome to 77abg. Below we have organized the most frequently asked questions from our players into four categories — depositing money, live dealer games, account verification, and membership management. If you cannot find the answer to your question, please contact our 24/7 support team.
Frequently Asked Questions
Deposits
77abg currently accepts deposits through five methods — bKash, Nagad, Rocket, Upay and bank transfer (including major commercial banks such as Dutch-Bangla Bank, BRAC Bank, and Islami Bank). All methods are secure and encrypted. Choose the one you are most comfortable with and follow the instructions.
The minimum deposit amount is ৳200 for all payment methods. That means whether you use bKash, Nagad, Rocket, Upay, or bank transfer, you need to send at least ৳200. Deposit requests below this amount are not processed, so please confirm the amount before depositing.
Select bKash from the cashier page, enter the amount, and click "Deposit". You will be given a payment number — use "Send Money" from your bKash app to send funds to that number. Save the reference or transaction ID. Your gaming balance is usually updated within a few minutes.
77abg does not charge any deposit fees of its own. However, your mobile financial service (such as bKash or Nagad) may apply its own service charge for "Send Money" or transfer transactions. That is determined by the respective app's policy and is outside 77abg's control.
Yes, Nagad is a supported payment method. Select Nagad from the cashier, set the amount, and make the payment from your Nagad app to the number shown. The process is just as fast as bKash and the balance is usually updated within a few minutes. If you have any issues, contact support with your transaction ID.
Live Dealer Games
Teen Patti is a three-card game where the player tries to get a better hand than the dealer. Andar Bahar is a simple game where the dealer reveals one card and the player bets on whether the next card of the same value will land on the "Andar" (inside) or "Bahar" (outside) pile. Both games are streamed live from a professional studio, so you get a real-feel experience.
In baccarat, the player places a bet on one of three outcomes — "Player", "Banker", or "Tie". The dealer deals two cards to each side and a third card may be drawn according to the rules. The side whose card value is closest to 9 wins. The live dealer streams from a studio, making the entire process transparent.
Yes, it is genuinely live. A trained dealer sits in a professional studio and a high-definition video stream is broadcast in real time. From your screen at home, you can watch the dealer deal cards or spin the roulette wheel. It is not an algorithm-based simulation; the entire process happens in real time and you can even chat with the dealer through the chat feature.
Absolutely. 77abg's live casino is fully supported on mobile browsers. Whether you have an Android or iOS smartphone, just open the site in Chrome or Safari and you will see the live tables. A stable internet connection (Wi-Fi or 4G) is recommended for the best experience, as live video streaming uses bandwidth.
Verification & Documents
Identity verification is an essential part of our platform's security. It prevents account theft, fraud, and access by minors. Verified accounts also have faster withdrawal processing and your balance stays protected. This is done in your own interest.
Verification is typically requested before your first large withdrawal or if unusual activity is detected on the account. For new accounts, you can voluntarily submit documents right after registration — this saves time later and keeps the withdrawal process smooth.
The Bangladesh National ID (NID) is the most widely accepted document. A valid passport or driving licence may also be submitted. The photo of the document must be clear, well-lit, and show all corners — blurry or cropped images will not be accepted. A utility bill or bank statement issued within the last three months may also be requested for address verification.
Yes, this is very important. The name registered on your 77abg account must be identical to the name on the bKash, Nagad, Rocket, Upay, or bank account you use for transactions. A name mismatch can hold up your withdrawal request and cause issues with account verification. It is recommended to enter the correct name at the time of registration.
The rejection email usually states the reason — such as a blurry photo, incomplete document, or name mismatch. Correct that issue and re-upload your documents. If you are unsure what went wrong, contact our support team directly via live chat or email at [email protected]. Our team will help resolve it quickly.
Member Account
You will find the option to create a new account on the site's login page. Enter your mobile number, preferred username, and a strong password. Once registration is complete, you can make your first deposit right away and become eligible for the welcome bonus. Please note that the platform is for those aged 21 and above only.
Generally, no. You can log in from any device using your username and password. However, for security reasons, an OTP verification may be required when logging in from a new device. This will be sent to your registered mobile number. Simply enter the OTP in time and your login will be complete.
No. Under 77abg's policy, a maximum of one account per person is allowed. Creating multiple accounts is strictly prohibited and if detected, all related accounts may be closed and balances forfeited. This rule also applies to prevent misuse of bonus benefits.
Click the "Forgot Password" link on the login page. Enter your registered mobile number or email and a reset link or OTP will be sent. Use it to set a new password. If you no longer have access to your mobile number or email, contact support — assistance will be provided after identity verification.
The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 30 minutes to 3 hours. This timeframe applies to all payment methods (bKash, Nagad, Rocket, Upay, bank transfer). Having a verified account makes the process even faster.
A 100% bonus is available on your first deposit, up to a maximum of ৳10,000. Example: if you deposit ৳1,000 you receive ৳1,000 in bonus, making your total balance ৳2,000. The wagering requirement is 10 times the bonus amount — on the bonus portion only, not combined with the deposit. That means for a ৳1,000 bonus, you need to place ৳10,000 in bets before withdrawing the bonus winnings.
Still have questions?
Our support team is available seven days a week, twenty-four hours a day in both Bangla and English. Get an instant response via live chat or write to us in detail by email.
Live Chat
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Email Support
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